RETURNS POLICY

Returns & Exchanges Policy

Thank you for shopping at Meri Bubu kids. We would love our customers to have a positive experience in shopping our range of products. If you are not satisfied with your purchase, it is easy to exchange or refund. Simply follow the instructions, and submit a request for return/exchange using the contact form on our home page and we will get in touch as soon as possible!

Items must be unused, undamaged and in original packaging with all the original labels, ensure that all articles in the package are intact! You can return the items within 14 days of delivery for a full refund or exchange. Buyer is responsible for return shipping cost and any related expenses.

If the item is faulty, please take a photo and contact our customer service.

 

How can I return an item:

Use the contact home in the Home page to contact with our friendly customer service team with your order email address, order ID and reason for returning.

Once we receive your request, please allow 1 to 3 business days to process.

 

What items are non-refundable?

Items marked as final sale. Items must be in original packaging and therefore any Items that have been opened or used cannot be exchanged or refunded.

 

Notice: Item(s) must NOT be returned to the address on the package you received. Please contact our customer service team for return instructions and return centre address.

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